Death and Shipment of Remains
The Embassy primarily handles cases of death of Filipino residents or tourists in Japan. The Embassy will issue a Report of Death if the deceased died within its jurisdiction.
For these cases, the Embassy can:
- receive reports of death from the police, family or friends;
- in case the deceased has no family members present in Japan, the Embassy will coordinate with the family in the Philippines and the Japanese funeral parlors for cremation or shipment arrangements of the remains to the Philippines; and
- issue Report of Death and Consular Mortuary Certificate for shipment of remains/cremated remains.
Requirements for Philippine Customs Clearance:
For reference, the average funeral parlor rates as of November 2021 are the following:
- Shipment of remains (embalmed)
JPY 800,000 – 1,500,000 - Cremation
JPY 300,000 – 500,000
To report a crime or accident:
- Call 110
- Tokyo English-Speaking Police
03-3501-0110 (Translation available 24 hours every day) - Police Consultation in English
03-3503-8484 (Mondays-Fridays, 8:30am-5:15pm)
In case of ambulance/emergency rescue, or even fire:
- Call 119
- Japan Helpline
Hotline that entertains inquiries from a simple question to emergency assistance. Available in English.
Website | 05-7000-0911 (Open 24 hours a day, 7 days a week)
