Domestic Violence

Domestic violence cases in Japan mainly involve violence against women and their children. Filipino women with Japanese or other foreign spouses who are subjected to physical and emotional abuse can approach the Embassy for assistance and protection from their abusive spouses within Japan or to seek immediate repatriation to the Philippines.

For these cases, the Embassy can:

• conduct interviews and provide counseling;
• coordinate with police, local government offices, women’s shelter; and
• provide or coordinate the provision of consular services such as issuance of passport and travel documents, civil registration, and notarization services.

To report a Domestic Violence case, please contact:

• Domestic Violence Hotline
  Website | 0120-279-889 (24 hours every day, only in Japanese)
  Mail/Chat | (24 hours every day, available in English and Tagalog)

To report a crime or accident:

• Call 110
• Tokyo English-Speaking Police
  03-3501-0110 (Translation available 24 hours every day)
• Police Consultation in English
  03-3503-8484 (Mondays-Fridays, 8:30am-5:15pm)

In case of ambulance/emergency rescue or even fire:

• Call 119
• Japan Helpline
  Hotline that entertains inquiries from a simple question to emergency assistance. Available in English.
  Website | 05-7000-0911 (Open 24 hours a day, 7 days a week)

For counseling needs:

• SARC (Sexual Assault Relief Center) Tokyo
  Tokyo-based hotline for sexual assault. Provides comprehensive advocacy service for survivors immediately after sexual assault, including telephone/interview consultation, reference and accompaniment to hospital, and accompaniment to police. Also provides referral to lawyers experienced in crime victim assistance. Available in English.
  Website | 03-5607-0799 (Open 24 hours a day, 7 days a week)
• Counseling Center for Women
  For foreign women who want to consult but find it hard to go to
  Consultation Windows provided by the Ward/City Offices or go to the
  Police. Information regarding support can be obtained by consulting
  over the phone. Available in English and Tagalog.
  0120-123-397 (Toll-free), 090-8001-4695 (Mondays to Fridays,
  10:00am-5:00pm)
• Tokyo Rape Crisis Center
  Available in Japanese only
  03-3207-3692 (Wednesdays 6:00-9:00pm, Saturdays 3:00-6:00pm)

For legal support:

• • Japan Legal Support Center (Houterasu)
    A public agency that assures access to justice throughout Japan.
    Available in English and Tagalog.
    Website | 0570-078377 (Mondays to Fridays, 9:00am-5:00pm)
  • Japan Federation of Bar Associations
    Legal Counseling for Foreigners. Available in English.
    Website | Please check the website for the phone number of the counseling center near you
  • Human Rights Counseling Center for Foreigners
    Available in English and Tagalog
    Website | 0570-090911 (9:00am-5:00pm except New Year’s Holidays)