Domestic Violence Cases

To report a domestic violence case, please call the ATN Hotline at (+81) 80-4928-7979 for assistance in coordinating with local authorities.

Overseas Filipinos may also refer to the following hotlines and contact details for available services in Japan:

Domestic violence hotline:

  • Domestic Violence Hotline
    Website | 0120-279-889 (24 hours every day, available in English and Tagalog)
    Mail/Chat | (24 hours every day, available in English and Tagalog)

Police hotline:

  • Call 110
  • Tokyo English-Speaking Police
    03-3501-0110 (Translation available 24 hours every day)
  • Police Consultation in English
    03-3503-8484 (Mondays-Fridays, 8:30am-5:15pm)

Ambulance/emergency rescue:

  • Call 119
  • Japan Helpline
    Hotline that entertains inquiries from a simple question to emergency assistance. Available in English.
    Website | 05-7000-0911 (Open 24 hours a day, 7 days a week)

Counselling:

  • SARC (Sexual Assault Relief Center) Tokyo
    Tokyo-based hotline for sexual assault. Provides comprehensive advocacy service for survivors immediately after sexual assault, including telephone/interview consultation, reference and accompaniment to hospital, and accompaniment to police. Also provides referral to lawyers experienced in crime victim assistance. Available in English.
    Website | 0120-8891-77 or 03-5577-3899 (Open 24 hours a day, 7 days a week, available in English, Filipino, and Cebuano)
  • Counseling Center for Women
    For foreign women who want to consult but find it hard to go to
    Consultation Windows provided by the Ward/City Offices or go to the
    Police. Information regarding support can be obtained by consulting
    over the phone. Available in English and Tagalog.
    0120-123-397 (Toll-free), (Mondays to Fridays, 10:00am-5:00pm, except for holidays)
  • Tokyo Rape Crisis Center
    Available in Japanese only
    03-3207-3692 (Wednesdays 6:00-9:00pm, Saturdays 3:00-6:00pm)

Legal support:

  • Japan Legal Support Center (Houterasu)
    A public agency that assures access to justice throughout Japan.
    Available in English and Tagalog.
    Website | 0570-078377 (Mondays to Saturdays, 9:00am-5:00pm, except holidays)
  • Japan Federation of Bar Associations
    Legal Counseling for Foreigners. Available in English.
    Website | Please check the website for the phone number of the counseling center near you
  • Human Rights Counseling Center for Foreigners
    Available in English and Filipino
    Website | 0570-090911 (9:00am-5:00pm weekdays, except New Year’s Holidays)